Frequently Asked Questions

What are the responsibilities of the Prayer Room Manager?

The prayer room manager reviews, edits, and approves the prayer requests submitted by members and guests from any computer with a web browser and an Internet connection.

How are emergency situation prayers handled?

A prayer request that comes in as an emergency can be marked as such by the Prayer Room Manager. The emergency request can then be immediately sent to the entire list of prayer intercessors at the click of a button.

How long does a prayer stay on the prayer list?

That is determined by the system administrator. Standard requests stay from 1 - 4 weeks. Ongoing requests can stay until removed by the Prayer Room Managers.

Who takes the responsibility for removing prayers from the list?

The system will take care of keeping the list up to date based on the date the request was last updated.

Is there anything the intercessors need to do after they have prayed?

The system will automatically mark the request as prayed for and will move that request to the back of the list. Emergency requests can be presented at the top of each intercessory list.

How does an intercessor access the prayers?

The Intercessors will log in to the system once the administrator has created an account for them. Intercessors can log in to the system from any computer that has a web browser and Internet access.

What are the criteria for removing a prayer from the prayer list?

The system keeps track of prayer requests by the date they are updated. The system will allow a request to stay on the list from 1 to 4 weeks depending on how the Prayer Room Manager has set the list to retain requests. Ongoing requests are retained until removed.

How does an intercessor choose which prayer or prayers to pray for?

They do not have to choose. The system will present the requests that need prayer, including placing emergency requests at the top of the list.

If I have a person who is chronically, ill how do I keep them on the prayer list?

The system allows you to keep any prayer request on the list by simply marking it as an ongoing request.

Can a PRM assign more or less responsibilities to specific intercessors?

Each system user can be assigned as much or as little authority as the system administrator allows.

How does the intercessor know that person has been kept on the list?

Intercessors are presented the list in the order that prayer is needed. Intercessors will not have access to requests "on demand." They simply pray for the needs as they are presented to them.

Can an intercessor modify the prayer requests?

Intercessors cannot change any information within the requests UNLESSS the Prayer Room Manager gives them the access.

How does the intercessor know when a prayer request has been fulfilled?

Administrators can convert any request to a "Praise Report." Intercessors can access the praise reports at any time.

How do my intercessors know what the prayer needs are at any given time?

They simply need to login in. The system will present the requests in the order for which they were last prayed.

How can the Online prayer room help the intercessors?

With an Online prayer room, intercessors do not have to drive to the church or wait for the prayer list to be emailed to access the prayer needs. Intercessors can access the prayer list anytime from any computer that has Internet access and a web browser.

What is the purpose of emailing the prayer list weekly?

Some intercessors may not want to login, although logging in is the recommended way to see and pray for the prayer list.

Is the staff automatically emailed a copy of the prayer requests weekly?

The system can be set to automatically email the prayer list at any time predetermined by the manager to anyone the Prayer Room Manager has added to the intercessor list.

What other information does the staff members get, and how is it disseminated to them?

The staff and the intercessors get the full prayer list including any contact information entered by the person making the prayer request.

How are prayer cards normally sent out?

Contact information is presented to the Intercessors (E-mail address or mailing address) for the requests that want a note from the prayer team. It is up to each intercessor to decide if they would like to send a note. The system does come with a feature that allows the intercessors the ability to record the fact that they have sent a note.

Who gets a copy of the hospital visitation report?

The list is determined by the administrator. How do they receive it? The list can be automatically or manually sent, depending on your preference.

Does the PRM have the responsibility to distribute the lists?

The system can automatically send information to your users OR users can login and access information they are allowed to see.

We already send prayer requests via e-mail, why do we need iPrayerworks?

Most churches that have an email system still have to manually compile their list. This system will automatically generate the list which will result in a tremendous savings of administrative time.

In reference to hospital visits, when and how is the information entered into the program?

The information is entered by the person/s assigned by the administrator and can be input by any computer with a web browser, Internet access, and the appropriate credentials.

How long until our request is handled?

Prayer room managers are sent notification of a new prayer request immediately after it is submitted. The request will be available to intercessors once it is reviewed and approved by the manager.

Who trains us in the use of the program?

We will. The system is extremely powerful yet it is very easy to learn and use.

How does that training take place?

We will train you via a webinar. We can come to you, but you will need to pay for travel expenses. However, Online training is as effective as training in person. The system is very powerful but it is also very user friendly.

Is anyone available if we need help?

Absolutely. The system has a built in feature for support. Help is only an email away and is included in your subscription price.